Question 1

What is a Lab Grown Diamond?

Accepted Answer

Lab Grown Diamonds are real diamonds created in a laboratory using advanced technology. They have the exact same physical, chemical, and optical properties as mined diamonds. They are IGI certified and indistinguishable from natural diamonds.

Question 2

Are your diamonds IGI certified?

Accepted Answer

Yes, every Lab Grown Diamond at Noore Jewels comes with an IGI (International Gemological Institute) certificate that verifies the diamond's quality, cut, colour, clarity, and carat weight.

Question 3

What is your return policy?

Accepted Answer

We offer a 7-day return policy from the date of delivery. Items must be returned in their original condition with all packaging and certification. Customized pieces and loose diamonds are non-returnable.

Question 4

Do you offer lifetime warranty?

Accepted Answer

Yes, all Noore Jewels jewellery comes with a lifetime warranty covering manufacturing defects, free resizing, and maintenance polishing. Normal wear and tear is not covered.